The global spread of COVID-19 has impacted how we conduct user research. As travel and face-to-face communication are limited to different degrees across the world, it is challenging to plan research 3-5 weeks out without knowing what type of research may even be possible. Using our global network of UX firms, we tracked the status of research methods possible in key test locations since lockdowns began. Even though we are no longer tracking this data in real time, using “boots on the ground” information from our partners is still possible to get the help you need to plan your research!
We encourage you to reach out to our local partners for the latest COVID-related restrictions that may impact your research. In locations where remote, in-home, or in-lab sessions are still feasible, we advise clients to proceed with caution and plan for the impact of COVID (e.g. budget for larger over-recruit, screen for COVID exposure).