Global Research Experts

Global Research Experts

We overcome the common pitfalls of global research

Trust and confidence in local resources. With 15+ years of cooperation, our teams have a long history of collaboration to design, manage, and conduct global research. Since 2006, we have accumulated thousands of hours of scoping, bidding, executing, and delivering on global research programs.

Quality-certified systems. We have shared quality systems and processes across our companies. This supports a more seamless onboarding with your procurement team and offers your team confidence in our multi-country deliverables that data will be consistently collected and reported. We also have shared project tracking technology tools that enable us to see at a glance what is happening in each company. This helps us better resource projects, manage projects and budgets, and sync deliverables if necessary.

Regular communication, accountability, and responsiveness. Our management team is in constant communication to discuss local country nuances that can impact user research, like evolving COVID regulations, as well as best practices and industry trends. We also regularly jointly present at international conferences. This open line of communication also facilitates a comfort level to address any project challenges frankly and immediately.

International medical device research experts. Our global team of researchers are trained on international standards that define best practices in the application of human factors and usability engineering, including IEC 62366-1, as well as regional guidance where available, including FDA guidance, EU Medical Device Regulations (MDR), National Medical Products Administration (NMPA), and Medicines and Healthcare products Regulatory Agency (MHRA).

Global research planning tool. We also spearheaded a world-wide effort to make the process of identifying available test days easier for user research project managers. With 36 countries represented (and growing), our team utilized our vast network to collect observed holidays and events that might impact research. Access the free Global Research Calendar

Countries in which we can or have conducted research

Americas

Antigua & Barbuda
Argentina
Barbados
Brazil
British Virgin Islands
Canada
Chile
Colombia
Costa Rica
Dominica
Ecuador
El Salvador
Grenada
Guatemala
Honduras
México
Montserrat
Panamá
Peru
St. Kitts and Nevis
St. Lucia
St. Vincent and the Grenadines
Turks and Caicos Islands
United States

Europe

Austria
Belgium
Croatia
Czech Republic
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Poland
Portugal
Slovenia
Spain
Sweden
Switzerland
The Netherlands
United Kingdom

Africa

Angola
Botswana
Burkina Faso
Burundi
Cameroon
Congo
Cote D’Ivoire
DRC
Equatorial Guinea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Kenya
Lesotho
Liberia
Madagascar
Malawi
Mauritius
Mozambique
Namibia
Nigeria
Rwanda

Africa

Senegal
Sierra Leone
Somalia
South Africa
Swaziland
Tanzania
Togo
Uganda
Zambia
Zimbabwe

Middle East / N. Africa

Algeria
Egypt
Israel
Jordan
KSA
Lebannon
Morocco
Oman
Tunisia
Turkey
UAE

Asia

China
Hong Kong
India
Indonesia
Japan
Philippines
Russia
Singapore
South Korea
Taiwan

Oceana

Australia
New Zealand

Algeria
Angola
Antigua & Barbuda
Argentina
Australia
Austria
Barbados
Belgium
Botswana
Brazil
British Virgin Islands
Burkina Faso
Burundi
Cameroon
Canada
Chile
China
Colombia
Congo
Costa Rica
Cote D’Ivoire
Croatia
Czech Republic
DRC
Denmark
Dominica
Ecuador
Egypt
El Salvador
Equatorial Guinea
Ethiopia
Finland
France
Gabon
Gambia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Honduras
Hong Kong
India
Indonesia
Ireland
Israel
Italy
Japan
Jordan

KSA
Kenya
Lebannon
Lesotho
Liberia
Madagascar
Malawi
Mauritius
Montserrat
Morocco
Mozambique
México
Namibia
New Zealand
Nigeria
Oman
Panamá
Peru
Philippines
Poland
Portugal
Russia
Rwanda
Senegal
Sierra Leone
Singapore
Slovenia
Somalia
South Africa
South Korea
Spain
St. Kitts and Nevis
St. Lucia
St. Vincent and the Grenadines
Swaziland
Sweden
Switzerland
Taiwan
Tanzania
The Netherlands
Togo
Tunisia
Turkey
Turks and Caicos Islands
UAE
Uganda
United Kingdom
United States
Zambia
Zimbabwe

Based in Chicago, our team has been working together for 20 years. With the expertise of a large agency and the imagination and agility of a startup, our unique perspective offers insight to avoid project pitfalls; saving time, money, and resulting in better data for clients.

Our leadership team founded one of the first UX companies in Germany almost 20 years ago and we continue to be among the most trusted experts in the field. We are reliable partners who add fun to your project and deliver the best possible experience to your team.

We design projects for local and global clients to better understand Chinese users to localize products and services. We also support Chinese companies looking to expand their global footprint and frequently conduct research globally through our vast international network.

Tokyo is the ideal location for organizations who seek to design for and understand Japanese users. Unique to Uism, our strong relationships with academic leaders offer clients access to the latest industry thought-leadership.