We are a global family of curious researchers

helping you deliver outstanding experiences to your customers.
 
WHO WE ARE

Beyond a handshake

We are different. We are a global user experience (UX) and human factors research organization whose leadership is based upon decades of friendship and experience building globally-recognized UX research agencies in North America, Europe, and Asia. ReSight Global companies have offices in five countries, but we have established research partners all over the world. View a full list of countries we can or have conducted research in.

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  • Brazil
  • Canada
  • Chile
  • Colombia
  • México
  • United States
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Italy
  • Poland
  • Spain
  • Switzerland
  • The Netherlands
  • Turkey
  • United Kingdom
  • Australia
  • China
  • Hong Kong
  • India
  • Japan
  • Russia
  • Singapore
  • South Korea
  • Taiwan
  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cameroon
  • Congo
  • Cote D'Ivoire
  • Democratic Republic of Congo​
  • Egypt
  • Equatorial Guinea
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana
  • Guinea​
  • Israel
  • Kenya
  • Lebanon
  • Lesotho
  • Liberia
  • Madagascar
  • Malawi
  • Mauritius
  • Morocco
  • Mozambique
  • Namibia
  • Nigeria
  • Rwanda
  • Senegal
  • Sierra Leone
  • Somalia
  • South Africa
  • Swaziland
  • Tanzania
  • Togo
  • Uganda
  • Zambia
  • Zimbabwe
  • Algeria
  • Angola
  • Australia
  • Benin
  • Botswana
  • Brazil
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canada
  • Chile
  • China
  • Colombia
  • Congo
  • Cote D'Ivoire
  • Czech Republic
  • Democratic Republic of Congo
  • Denmark
  • Egypt
  • Equatorial Guinea
  • Ethiopia
  • Finland
  • France
  • Gabon
  • Gamia
  • Germany
  • Ghana
  • Guinea
  • Hong Kong
  • India
  • Israel
  • Italy
  • Japan
  • Kenya
  • Lebanon
  • Lesotho
  • Liberia
  • Madagascar
  • Malawi
  • Mauritius
  • Morocco
  • Mozambique
  • México
  • Namibia
  • Nigeria
  • Poland
  • Russia
  • Rwanda
  • Senegal
  • Sierra Leone
  • Singapore
  • Somalia
  • South Africa
  • South Korea
  • Spain
  • Swaziland
  • Switzerland
  • Taiwan
  • Tanzania
  • The Netherlands
  • Togo
  • Turkey
  • Uganda
  • United Kingdom
  • United States
  • Zambia
  • Zimbabwe

Our companies in China, Germany, Japan, Switzerland, and the United States are majority owned by ReSight Global; this means we have shared guiding principles, values, and investment across all of our firms.

GUIDING PRINCIPLES

We partner and collaborate with your team, support and empower our employees through an employee-owned business model, and aim to make a positive impact on our world through local philanthropic efforts and investment into advancing our field.

VALUES

While we come from different backgrounds and cultures, we all agree that, as an organization, we project passion, empathy, integrity, humility, curiosity, creativity, flexibility, and fun…we’re serious about this one!

INVESTMENT

Together, we advance the industry through global investment in emerging UX services and products. Our global resources strengthen our local agencies to better serve clients. 

What we do

We encourage user-centered thinking to deliver outstanding experiences

We  offer a broad set of tools and methods that help you to improve the user experience of your product or service. With our knowledge and experience we can support you in every step of the development process.

 

whatwedo_explore
EXPLORE

Understand the unmet needs of your customers to design the right product.

whatwedo_define
DEFINE & DESIGN

Get feedback early and often to course correct while it’s still easy to do so.

whatwedo_measure
MEASURE

Know where you stand and get the insight you need to focus future development efforts or to document achievement or objectives.

UX RESEARCH

Quantifying your customer experience can be just as important as designing it.  There are many ways to get the insights needed to guide your development process. We match the best research method to address your specific objectives  and right-size our efforts without blowing your budget.

USER-CENTERED DESIGN

From classic UX research to conceptual design to human factors testing, we always put the user first. Employing a user-centered design framework, we support you in iteratively analyzing, ideating, and testing your product resulting in an engaging, safe, and satisfying experience.

HUMAN FACTORS

Applying human factors best practices to product development is much more than a validation study. Creating safer and more efficient, effective, and engaging experiences for your customers starts much earlier than that and so do we. The foundation for safe and effective use begins with exploratory research and spans the entire development process.

EMPLOYEE EXPERIENCE

Research and optimize the employee experience of your employees in a targeted, holistic manner as part of a Design Thinking project.

PLAN YOUR STUDY

Global research calendar

More than 20 global UX agencies collaborated to release this free research planning tool that covers 36 countries and counting!

Where To FIND US

Our locations around the world

Visit our company sites to learn more about our local expertise!

BASEL

Having conducted hundreds of health projects over the years, we know that Basel is a key location to meet the needs of our clients. Our on-the-ground experts support local organizations face-to-face.

 

CHICAGO

Based in Chicago, our team has been working together for 20 years. With the expertise of a large agency and the imagination and agility of a startup, our unique perspective offers insight to avoid project pitfalls; saving time, money, and resulting in better data for clients.

HAMBURG

Our leadership team founded one of the first UX companies in Germany almost 20 years ago and we continue to be among the most trusted experts in the field. We are reliable partners who add fun to your project and deliver the best possible experience to your team.

MUNICH

We strive to meet our clients’ objectives in locations convenient to their research needs; this includes having teams in both North and South Germany. Our uintent Munich office works closely with our Hamburg team to ensure we provide the flexibility necessary to adapt to project requirements.

SHANGHAI

We design projects for local and global clients to better understand Chinese users to localize products and services. We also support Chinese companies looking to expand their global footprint and frequently conduct research globally through our vast international network.

 

TOKYO

Tokyo is the ideal location for organizations who seek to design for and understand Japanese users. Unique to Uism, our strong relationships with academic leaders offer clients access to the latest industry thought-leadership.

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Get In Touch
Let's talk

Have a project that requires local experts and global capabilities? Let’s start a conversation! Reach out to any of our companies and we will respond shortly.

Basel

Switzerland

uintent
Lothringerstr. 9
4056 Basel
Switzerland

Chicago

United States

Bold Insight
2001 Butterfield Rd
Suite 360
Downers Grove, IL
60515

Hamburg

Germany

uintent
GmbH
Dammtorwall 7A
20354 Hamburg

Munich

Germany

uintent
Gotzinger Str. 8
81371 München
Germany

Shanghai

China

XplusX
Room 329, Building 20
No.1440, Middle Yan’an Rd.
Jing’an District, Shanghai, 200040

Tokyo

Japan

Uism
151-0053 1-25-5 Yoyogi Shibuya-ku, Tokyo
BizSmart 3F

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