We are a global family of curious researchers helping you deliver outstanding experiences to your customers.

We are a global family of curious researchers
helping you deliver outstanding experiences to your customers.
WHO WE ARE

Beyond a handshake

We are different. We are a global user experience (UX) and human factors research organization whose leadership is based upon decades of friendship and experience building globally-recognized UX research agencies in North America, Europe, and Asia. ReSight Global companies have offices in five countries, but we have established research partners all over the world. View a full list of countries we can or have conducted research in.

Based in Chicago, our team has been working together for 20 years. With the expertise of a large agency and the imagination and agility of a startup, our unique perspective offers insight to avoid project pitfalls; saving time, money, and resulting in better data for clients.

Our leadership team founded one of the first UX companies in Germany almost 20 years ago and we continue to be among the most trusted experts in the field. We are reliable partners who add fun to your project and deliver the best possible experience to your team.

We design projects for local and global clients to better understand Chinese users to localize products and services. We also support Chinese companies looking to expand their global footprint and frequently conduct research globally through our vast international network.

Tokyo is the ideal location for organizations who seek to design for and understand Japanese users. Unique to Uism, our strong relationships with academic leaders offer clients access to the latest industry thought-leadership.

Global reach

Americas

Antigua & Barbuda
Argentina
Barbados
Brazil
British Virgin Islands
Canada
Chile
Colombia
Costa Rica
Dominica
Ecuador
El Salvador
Grenada
Guatemala
Honduras
México
Montserrat
Panamá
Peru
St. Kitts and Nevis
St. Lucia
St. Vincent and the Grenadines
Turks and Caicos Islands
United States

Europe

Austria
Belgium
Croatia
Czech Republic
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Poland
Portugal
Slovenia
Spain
Sweden
Switzerland
The Netherlands
United Kingdom

Africa

Angola
Botswana
Burkina Faso
Burundi
Cameroon
Congo
Cote D’Ivoire
DRC
Equatorial Guinea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Kenya
Lesotho
Liberia
Madagascar
Malawi
Mauritius
Mozambique
Namibia
Nigeria
Rwanda

Africa

Senegal
Sierra Leone
Somalia
South Africa
Swaziland
Tanzania
Togo
Uganda
Zambia
Zimbabwe

Middle East / N. Africa

Algeria
Egypt
Israel
Jordan
KSA
Lebanon
Morocco
Oman
Tunisia
Turkey
UAE

Asia

Bangladesh
China
Hong Kong
India
Indonesia
Japan
Malaysia
Nepal
Philippines
Russia
Singapore
South Korea
Taiwan
Thailand

Oceana

Australia
New Zealand

BACK TO TOP

Our companies in China, Germany, Japan, Switzerland, and the United States are majority owned by ReSight Global; this means we have shared guiding principles, values, and investment across all of our firms.
GUIDING PRINCIPLES
We partner and collaborate with your team, support and empower our employees through an employee-owned business model, and aim to make a positive impact on our world through local philanthropic efforts and investment into advancing our field.
VALUES
While we come from different backgrounds and cultures, we all agree that, as an organization, we project passion, empathy, integrity, humility, curiosity, creativity, flexibility, and fun… we’re serious about this one!
INVESTMENT
Together, we advance the industry through global investment in emerging UX services and products. Our global resources strengthen our local agencies to better serve clients.
What we do

We encourage user-centered thinking to deliver outstanding experiences

We  offer a broad set of tools and methods that help you to improve the user experience of your product or service. With our knowledge and experience we can support you in every step of the development process.
whatwedo_explore
EXPLORE
Understand the unmet needs of your customers to design the right product.
whatwedo_define
DEFINE & DESIGN
Get feedback early and often to course correct while it’s still easy to do so.
whatwedo_measure
MEASURE
Know where you stand and get the insight you need to focus future development efforts or to document achievement or objectives.
UX RESEARCH
Quantifying your customer experience can be just as important as designing it.  There are many ways to get the insights needed to guide your development process. We match the best research method to address your specific objectives  and right-size our efforts without blowing your budget.
USER-CENTERED DESIGN
From classic UX research to conceptual design to human factors testing, we always put the user first. Employing a user-centered design framework, we support you in iteratively analyzing, ideating, and testing your product resulting in an engaging, safe, and satisfying experience.
HUMAN FACTORS
Applying human factors best practices to product development is much more than a validation study. Creating safer and more efficient, effective, and engaging experiences for your customers starts much earlier than that and so do we. The foundation for safe and effective use begins with exploratory research and spans the entire development process.
EMPLOYEE EXPERIENCE
Research and optimize the employee experience of your employees in a targeted, holistic manner as part of a Design Thinking project.

Global research calendar

More than 20 global UX agencies collaborated to release this free research planning tool that covers 36 countries and counting!

COVID precautions

As health and safety guidelines evolve, we have a finger on the pulse of the latest best practices to maintain face covering and social distancing throughout the participant and observer experience.

Latest News


Get In Touch
Let's talk
Have a project that requires local experts and global capabilities? Let’s start a conversation! Reach out to any of our companies and we will respond shortly.

Basel

Switzerland

uintent
Lothringerstr. 9
4056 Basel
Switzerland

Chicago

United States

Bold Insight
2001 Butterfield Rd
Suite 360
Downers Grove, IL 60515

Hamburg

Germany

uintent
GmbH
Dammtorwall 7A
20354 Hamburg

Munich

Germany

uintent
Gotzinger Str. 8
81371 München
Germany

Shanghai

China

XplusX
Room 329, Building 20
No.1440, Middle Yan’an Rd.
Jing’an District, Shanghai, 200040

Tokyo

Japan

Uism
151-0053 1-25-5 Yoyogi Shibuya-ku, Tokyo
BizSmart 3F

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