Founded in Hamburg, Germany in March 2018, ReSight Global GmbH is the majority shareholder of four user experience (UX) consulting firms in five cities around the world. Owning 51% or more of XplusX (China), uintent (Germany and Switzerland), Uism (Japan), and Bold Insight (US), ReSight Global GmbH is positioned to seamlessly extend clients’ reach to understand their users across borders and reduce the challenges often associated with global user research.
“We understood years ago that the critical success criteria for global research is to be confident in the quality and consistency of research partners no matter where we test. This is why we established relationships over 10 years ago with like-minded UX firms in countries all over the world,” said Robert Schumacher, Managing Director of Bold Insight. “We were founding members of the world’s largest alliance of UX agencies, and together we wrote the book about global user research. With ReSight Global, we amp it up a notch. Together, with our sister companies, we implemented a shared vision under one global umbrella, where we could confidently deliver a better overall client experience across our network of partners.”
Another aspect that sets ReSight Global and its companies apart is that every firm, including the parent organization, is employee owned. This piece was critical to the founders as they believe that employees who are vested not only share a greater passion for the work but are also committed to the success of the business; this translates to a commitment to client satisfaction.
“Our vision was very clear when we began that we would be focused on the employee experience,” commented Tim Bosenick, Managing Director of uintent. “We wanted to learn from our past experiences as business owners and managers. If we focused on bringing back fun to our work, give employees a voice in the direction of the business, and foster the passion that our teams naturally have for solving UX challenges, this will build a great foundation for companies that will outlive the founders and thrive on the energy created between our teams and clients.”
For more information about ReSight Global, visit resight.global.
About ReSight Global
We are a global family of curious researchers helping you deliver outstanding experiences to your customers. Our user experience (UX) and human factors research companies in China, Germany, Japan, Switzerland, and the United States offer a broad set of tools and methods that help you to improve the user experience of your product or service. With our knowledge and experience we can support you in every step of the development process. Learn more about all of our locations by visiting resight.global.