ReSight Global companies present on employee experience, AI, and remote testing at UX Masterclass

Bold Insight’s Bob Schumacher and Gavin Lew and uintent’s Tim Bosenick will present at the UX Masterclass on December 5, 2020. The conference will be held virtually and is hosted by PeepalDesign and UXalliance. The conference theme, The Changing Faces of UX: Global perspectives, will explore the intersection between designing experiences and emerging trends.

Bosenick’s talk, Employee Experience: Towards a human centric organization, will focus on an approach his team developed to cover the simultaneous optimization of user and employee experiences. He also hosts an international blog site to present employee experience on different levels (personal, psychological, social) and from different perspectives (experienced managers, IT-people, UX-people, consultants, start-ups).

Schumacher will present, Remote Testing, Teens, Parents, Pandemics …What could go wrong?, with Jonathan Abrams (User Researcher, Google). They will highlight the challenges experienced when conducting remote observations of user interviews with dyads of parents and children as young as nine years old. Schumacher and Abrams will discuss setup, methodological challenges, logistical hiccups, and technical hurdles and how they overcame these issues to deliver solid research results.

Lew is presenting The Time is Now for Humanizing AI which will discuss core elements needed for artificial intelligence (AI)-enabled products to succeed. Lew and Schumacher recently released a book focused on the topic, AI and UX: Why Artificial Intelligence Needs User Experience, published by Apress publishing.

To register for the UX Masterclass virtual conference, visit

About the UX Masterclass, The Changing Faces of UX: Global perspectives
The 16th UX Masterclass is back in India, after successful events spanning 5 continents in 15 years. UX Masterclass provides you with an unique opportunity to engage with and learn from the best in the business. Visit to learn more and register!

About ReSight Global
We are a global family of curious researchers helping you deliver outstanding experiences to your customers. Our user experience (UX) and human factors research companies in China, Germany, Japan, Switzerland, and the United States offer a broad set of tools and methods that help you to improve the user experience of your product or service. With our knowledge and experience we can support you in every step of the development process. Learn more about all of our locations by visiting

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